Shipping policy
At Damasori, we take great care to ensure fast, reliable, and secure delivery for every order.
This Shipping Policy applies to all orders placed within the United States and European Union.
1. Processing Time
All standard orders are prepared and dispatched within:
1–3 business days
During peak periods (holidays, promotions, high-volume periods), processing times may be slightly extended.
2. Delivery Time
Once your order has shipped, estimated delivery times are
United States: 2–7 business days
European Union: 2–7 business days
Delivery times may vary depending on the destination, local postal services, and customs clearance (EU).
3. Custom Rings, Engraved Items & Special Orders
Customized pieces (engraving, sizing, made-to-order rings, personalized designs) may require additional processing time before shipment.
You will be notified by email if your order includes an item requiring extra production time.
4. Shipping Locations
We currently ship to:
-
United States (all states)
-
European Union member countries
If your region is not listed, please contact our support team for assistance.
5. Tracking Information
Once your order is shipped, you will receive an email containing:
-
A tracking number
-
A link to follow your package in real time
Tracking may take up to 24–48 hours to update.
6. Lost, Delayed, or Damaged Packages
If your package is lost, excessively delayed, or arrives damaged, please contact us immediately at support@damasori.com
We will coordinate with the carrier to resolve the issue as quickly as possible.
7. Incorrect Address
Customers are responsible for ensuring that the shipping address provided is accurate.
Damasori is not liable for packages lost due to incorrect or incomplete addresses.
8. Contact Information
For any shipping questions, please contact us:
support@damasori.com
Damasori LLC